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Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the Golden Helix E-commerce website operated by Golden Helix Inc. ("us", "we", or "our").

Your access to and use of Golden Helix software products (“Software”) is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Software.

By accessing or using the Software you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Software.

Purchases

If you wish to purchase any product made available through our store, you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, billing address, phone, email, and other contact details.

Please allow up to 3 days from purchase for order processing.

Purchase Options for all Products

Annual contract, paid monthly
Your license will be activated when your initial payment is processed and will continue for a full year Please allow 3 business days maximum to activate. You will be charged the rate stated at the time of purchase every month for the duration of your annual contract. The billing date will be on the same day as your original purchase date (i.e. if you made the purchase on June 19, 2016 you will be billed on July 19, 2016, and so forth.). You can view your monthly charge and all your information by accessing your account via store.goldenhelix.com. You are required to cancel your license 3 business before your license expires. Your license will be automatically renewed annually. However you can cancel the auto renewal up to 3 business days before the end of your annual contract.

Annual contract, prepaid
Your license will be activated as soon as your payment is processed and will continue for a full year. Please allow 3 business days maximum to activate. You will be charged the annual rate stated at the time of purchase as one lump sum. You can view your information by accessing your account via store.goldenhelix.com.

Promo Codes

Promo codes may be restricted to certain customers or restricted to specific products. Golden Helix reserves the right to cancel, modify or restrict these offers at any time for any reason.

Promo code offers may not be sold or bartered. Promo codes from unauthorized Internet postings are not valid and may be declined.

Other restrictions include:

  • Customers can only use one promo code per order.
  • Promo codes can only be redeemed at our online store (store.goldenhelix.com)

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least a 30 day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at info@goldenhelix.com.